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Privacy Policy

This privacy notice discloses the privacy practices for cn-group.com. The website is owned and operated by Continental-National, LLC, a Florida limited liability company. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do so at any time by contacting us via the email address or phone number given on our website.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

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Testimonials

Rick Matthews Buick-Pontiac-GMC
Rick Matthews , President
Rick Matthews Buick-GMC

"As the Principal and General Manager of Rick Matthews Buick-Pontiac-GMC, we have been working with Continental-National for over 7 years. The integrity and personal attention to my dealership's needs has well exceeded my expectations. It gives me great peace of mind to know that my Finance Managers are constantly educated in legal compliance and product knowledge by trained experts allowing us to meet the highest ethical standards.

I look forward to a continuing business relationship with Continental-National and appreciate their contribution to the success of my dealership."

Allstar Car Sales
Debra Keesee-Graves and Scott Albritton
Allstar Car Sales

"Our Dealership has been doing business with Continental-National for over 5 years and their representation in our F & I Department has dramatically increased our product penetration and profits; all the while continuing to stress professionalism, integrity and compliance.

Their entire staff is always courteous, extremely knowledgeable and very prompt in helping us solve any issues that might occasionally arise. We would highly recommend you join the Continental-National Team."

 
Scott Fink, President
Hyundai of New Port Richey

Choosing Continental-National Certified Maintenance as one of our customer retention tools has enabled us to achieve close to 70% new and used customer retention in our service departments. Using these web-based claims processing systems makes claim processing quick and easy. Our service staff makes use of the many reports available including pending claims, up-sell tracking, non returning customer and payment verification.

I would recommend the Continental-National Certified Maintenance program to any Dealer serious about improving customer satisfaction and service department retention.

Tom Edwards Chrysler Dodge
Bob VandeSande
Tom Edwards Chrysler Jeep Dodge Ram

Hi Don, Mark and team

I just wanted thank you and your team for all your years of support. Continental-National is not just a financial products provider, they are a valuable business partner helping me and my store navigate the challenges of compliance, customer retention and making a profit along the way. I have spent 15 years in the finance office and have dealt with several providers but only Continental-National gives me the "Total Package"

Thanks again and here is to many more years of success!

 
Mario Melchiore, Service Manager
Mazda of Wesley Chapel 

Just would like to advise you of our jump to the top of customer retention with Mazda North America. Mazda measures this number every month and our service department has now become top of the Southeast region with a retention number 64.2% for the 0-7 year segment and 98% for the 0-1 year segment. These numbers have been achieved by taking care of our customers who have been directed back to our store using the Certified Maintenance program provided to our dealership by Continental-National. We have used all the tools the program provides to achieve these retention numbers.

Thanks for helping grow our business.

Pat Pisher Nissan  
Pat Fischer, President
Pat Fischer Nissan

"I have worked with Continental-National since 1993 and consider them one of the key components of my survival in today's economy. When it gets down to determining "who do you keep”, these are my guys, and 16 years in this business is the best testimony I can offer."

Phillips Automotive Group  
Larry Phillips, Dealer Principal
Phillips Automotive Group

"I would just like to say, that with the insistance of Continental National, I would not of realized substantial underwriting profits and investments income from my vehicle service contracts or Certified Maintenance Plans; and that doesn't even include all the additional revenue my Certified Maintenance Plans have generated for the Service and Parts Department. Thank you."

Chris Spears
Chris Spears , Dealer Principal/General Manager
Prestige Auto Sales

"In a world where recommendations are difficult to give, it is with great pleasure and ease that I recommend the team at Continental-National and their vice president, Don Weeks. With Continental-National, Prestige has a solid dealer partnership in the finance department. As a dealer, I'm extremely comfortable with the A+ rated companies they align me with and their ongoing commitment to our profitability, best practices, training of personnel and handling of the many challenges that arise throughout the year.

Take it from me, Chris Spears, dealer principal and general manager of Prestige Auto Sales, with Continental-National, you will see and experience what peace of mind and F&I profitability looks like.

Be Blessed."

Joseph (Jay) Campana, President
Campana Automotive Group

"Having just finished our first year on your program, I have to say it's been a tremendous success. Not only have our aftermarket sales increased, but so has our Per-Retail-Unit (PRU) amount, and I might add, significantly.

As an added bonus, the reinsurance company we started has been something I should have started years ago…thanks! So glad I'll be keeping those profits, not the factory. I truly feel I got a true Partner with Continental-National. Feel free to pass my number on to any prospective clients…nothing but glowing reviews here."

Steve Treadway
Phillips CJDR

"Integrity and trust. Two definitive characteristics that exemplify my relationship with Continental-National and its Vice President of Field Operations, Don Weeks. Continental-National is a true partner in every sense of the word that acknowledges that our success is their success and that ultimately our goals align. Whether it be training for your F&I Department, products that are second to none, or support on a personal level that leads to maximizing profits in both your variable and fixed operations I highly recommend Continental-National. Thanks again for all you do."

Dan Cannon
Cannon Automotive Group
Cadillac, Buick, Subaru & Cannon's Car City

Our relationship with Continental-National has been excellent. The ideas and personnel that Mark Krejci and Don Weeks have provided to us has led to almost tripling our F&I revenues.

They truly want the dealer to be as successful as possible and they are willing to assist in any way. Whether it is providing the best products in the market, finding the right personnel, training your current personnel, making sure your customers are treated properly when a claim arises, or helping you get started in reinsurance they do a first class job. I would highly recommend Continental-National and their team to anyone looking to take their F&I department to the next level!

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