DATE: December 26, 2002

TO: F&I Managers

FROM: Laura K. Reardon, CPS
  Manager – Client Administration

RE: CNA Vehicle Service Contracts (VSC) – Isuzu Introduces the Ascender SUV

Isuzu recently announced its new SUV, the Ascender. The Ascender comes with a 7-year / 75,000-mile powertrain warranty. In order to accommodate this shorter factory warranty, CNA has updated the Factory+Plus Care pages of their rate charts by replacing the 7/120 term with a 7/75.

Important Note: The 7/75 is the only term available for the Ascender. (The 7/75 term is also available for all other Isuzu models because they have a 10-year / 100,000-mile powertrain warranty.)

We can provide you the updated rate chart page upon request. However, the 7/75 term is already available online for immediate access. If you do not already have an online access code for our website to access this information, please call to request a login name and password and we will get you one.

If you have any questions please feel free to contact me at 813.223.0085, ext. 21

As always, thank you for allowing us the opportunity to serve you.

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