DATE: December 20, 2002

TO: Finance & Insurance Managers

FROM: Mark S. Krejci

RE: 2003 Official Warranty Guide

We are pleased to enclose for you the 2003 Official Warranty Guide. With the overwhelming response we received with last year’s issue, we decided to provide this excellent source of information to you again.

If you need an additional copy in your store, please contact Laura Reardon at extension 21 in our office and she will get one right out to you.

We look forward to a happy and prosperous 2003. Wishing you and yours a very merry holiday season.

As always, thank you for allowing us the opportunity to serve you.

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