DATE: September 20, 2002

TO: F&I Managers

FROM: Laura K. Reardon, CPS

RE: Class Reduction T3 Series Chrysler Classing - CNA Vehicle Service Contract (VSC)

CNA National recently performed another detailed analysis on the statistics for several truck, van, and SUV lines. After the results were analyzed, a few modifications were made to the classification list.

Effective September 1, 2002, all Chrysler product trucks, vans and SUVs have had a classification reduction. They will breakdown as follows:

All other Chrysler product classings will remain "as is". The current T3 classings for Chrysler 2WD passenger cars will remain as they are.

I am enclosing a revised Vehicle Class Listing Summary. Please insert this into your notebook and discard the old version to eliminate confusion.

If you have any questions, please feel free to call me at 813.223.0085, ext. 21. As always, thank you for the opportunity to serve you.

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