DATE: August 5, 2002

TO: F & I Managers

FROM: Laura K. Reardon, CPS

RE: CNA Vehicle Service Contract (VSC) - Suzuki 7/100 Powertrain Warranty

Suzuki recently announced a 7/100 powertrain warranty for 2002 and newer vehicles sold on or after July 1, 2002. The warranty is transferable and has a zero deductible.

To complement this, CNA is offering 6/75 and 7/100 Factory+Plus Care contracts for Suzuki vehicles, which also can be transferred (just as you were notified about for Chrysler a few weeks ago.) Future printings of rate charts will include these plans. If you need these rates immediately, please use the Kia and Hundai 6/75 and 7/100 rates under the "10-year/100,000 mile Powertrain Warranty" on the Factory+Plus Care pages of the rate charts.

Please note that the Suzuki vehicles are not eligible for the 10/100 Factory+Plus Care plans.

If you have any questions, please feel free to give me a call at 813.223.0085, ext. 21. As always, thank you for the opportunity to serve you.

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