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DATE: February 6, 2002
TO: Dealers, General Managers,
Service Managers, F&I Managers, and Office Managers
FROM: Laura K. Reardon, CPS
RE: CNA National Vehicle Service
Contract (VSC) Website
As an additional
value added service, you can now access the CNA National VSC website.
The services available online
include:
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1. |
VSC
Rate Calculator: This option will class your vehicle, determine
whether the vehicle is eligible, provide eligible programs to choose
from, and provide dealer remit amount. |
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2. |
Contract
Verification Form: This allows you to verify whether a contract
is in effect or canceled. |
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3. |
Check
and Payment Information: This allows you to track payments
made to your dealership, providing amounts paid and for which customer. |
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4. |
T2 Series
Classing Form: This provides you the classification of any
vehicle by entering the VIN. |
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5. |
Claim
Summary Report: Enter your customer's claim number and a summarized
report of the claim can be viewed. |
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6. |
T2
Series Class Listing Summary: This provides you the most up-to-date
Classification Chart for you to print for your use. |
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7. |
Cancellation
Refund Calculator: This will provide you a refund amount by
contract number with percentage and fee. (This form provides you a
cancellation refund amount based on the information you provide this
online calculator. However, the amount refunded by CNA National is
determined once the required documentation is received and will vary
from the calculator if the documentation varies from the information
provided online.) |
If you are interested in having
this access, please call and we will provide you a User Name and Password,
or if you have any other questions, please feel free to call me at (813)
223-0085, ext. 21.
As always, thank you for allowing
us the opportunity to serve you.
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