DATE: January 31, 2002

TO: Service Managers & F&I Managers

FROM: Mark S. Krejci

RE: Saturday Hours for CNA National Vehicle Service Contract (VSC) Claims Administration

I am pleased to report that CNA National will now be open Saturdays for Vehicle Service Contract (VSC) claims administration.

Hours of operation will be from 6 a.m. to 3 p.m. mountain standard time.

If you have any questions, please feel free to call me at (813) 223-0085, ext. 25. As always, thank you for allowing us the opportunity to serve you.

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